Koreen W commented on 2checkout Error - ERROR CODE:PE101

June 8, 2017, 2:39 am

≫ Next: Koreen W commented on How to show credit card icons in colours in Debut theme?

≪ Previous: Clement commented on A plugin that generates a random order ID

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Hey, Thomas!

Koreen here from Shopify. Thanks for posting. 🙂

Have you been placing a test order on your own store here?

I've had a look through their 2Checkout's own info docs on this one, and it seems like it can be caused due to a couple of different reasons. Feel free to have a look through these here. 

While other forum users may be able to chime in with their own personal experiences, the best thing in this case, would usually be to have a look at the details of the order from within your Orders> abandoned checkouts section, and to chat to 2checkout support directly. 

After doing so, if there is anything at all we can help you out with, do please reach out to us at support@shopify.com.

Cheers!

Koreen W | Shopify 
support@shopify.com

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Koreen W commented on How to show credit card icons in colours in Debut theme?

June 8, 2017, 2:55 am

≫ Next: Can I use Shopify Payments AND a subscription app? by Kathryn Korostoff

≪ Previous: Koreen W commented on 2checkout Error - ERROR CODE:PE101

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Hey, Dorte!

Sure, we can help out with this.
I've sent you an email so we can verify your account and have a closer look at your theme!

Feel free to reply to me when you have received this. 

Koreen W | Shopify 
support@shopify.com

Can I use Shopify Payments AND a subscription app? by Kathryn Korostoff

June 8, 2017, 5:37 am

≫ Next: Erik Suits commented on Post your gateway requests here

≪ Previous: Koreen W commented on How to show credit card icons in colours in Debut theme?

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 If I already use Shopify as my payment porcessor, must I switch to Authorize.net or one of the other porcesors in order to use a subscription/membership payment app? Is there any app that does this but works with Shopify payments?

Erik Suits commented on Post your gateway requests here

June 8, 2017, 6:07 am

≫ Next: Meghan commented on estimated shipping dates on checkout

≪ Previous: Can I use Shopify Payments AND a subscription app? by Kathryn Korostoff

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Hi Shopify,
I am writing to you from Estonia, I am a small online shop owner (www.ehestu.ee) in Estonia and have been using Shopify for almost two years now. I am very happy with almost everything about Shopify. There is only one thing that needs fixing, which has been noted by multiple other Estonian online shop owners. Due to this problem a lot of small business owners do not start their online shop on the shopify platform and opt for another platform, which provides the right payment services. Most of the online payments in Estonian online shopping are executed using direct bank links, such as iDeal in the Netherlands, since many people do not own a credit card here. 

The problem: Although, Shopify allows to integrate paypal and credit card payments in Estonia, there is no gateway or provider of bank links for banks such as Swedbank, SEB, Nordea etc. One of the biggest service providers has already voiced their concern regarding this, as they would be interested in developing a payment service for shopify in the Baltic states: https://makecommerce.net

I believe that if Shopify would contact them and support them in developing the gateway, they could substantially increase the number of online shops opened in the Baltic states on their platform, since most of the small and medium sized business owners are currently opting for your local competitors (Online shop platforms), which do provide those much needed bank links. 

My request to you, Shopify, is that please contact Makecommerce and ask them to develop an gateway for Estonia and the other Baltic states. This is very much needed by all the merchants I have been in contact with over the two years, and I believe there is many more who would join if they knew Shopify supported this gateway.

Kind regards,
Erik 

Meghan commented on estimated shipping dates on checkout

June 8, 2017, 10:11 am

≫ Next: Free shipping for additional items? by Paula Martignetti

≪ Previous: Erik Suits commented on Post your gateway requests here

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Hi,

I was wondering if instead of removing the estimated dates completely, could I revise it so it adds a few days to the estimated time?  I find the estimated times that show up are unrealistic to that actual time it takes for the orders to be shipped even if we were able to ship immediately when the order has been placed.  I would like to still show an estimate for how long it will take for the order to be received.

Thanks!

Free shipping for additional items? by Paula Martignetti

June 8, 2017, 11:00 am

≫ Next: Zuzanna commented on Can I use Shopify Payments AND a subscription app?

≪ Previous: Meghan commented on estimated shipping dates on checkout

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Is there a way to offer free shipping for ADDITIONAL items that ship together in an order? I want to be able to charge shipping on 1 item (the highest shipping charge of the total of their items), then every other item they purchase in that order to 'ride for free' with the paid shipping of 1 item.

 

Example: customer purchases 3 items in an order:

• one item has $6.00 shipping;
• one item is $5.00 shipping;
• and the last item is $4.00 shipping.

The shipping charge would be the one highest shipping charged ($6.00). I want to whole order to ship for $6.00.

 

This is how i have always set my Ebay and Etsy store. Is it possible to have that option on on Shopify?

 

If that is not possible, then my second thought would be: if not free shipping for additional items, can additional items be charged only a minimal amount, such as $.50 per additional item?

Zuzanna commented on Can I use Shopify Payments AND a subscription app?

June 8, 2017, 12:03 pm

≫ Next: OSLAB commented on Stripe and Shopify closing Payment options

≪ Previous: Free shipping for additional items? by Paula Martignetti

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Hey Kathryn, 

I'm Zuzanna, from the team here at Shopify :)

Right now, the way most recurring subscription apps work is they allow you to keep Shopify Payments as your main payment provider, this will be used for any purchases that aren't recurring within your store. Then they also allow you to set up a payment provider that works with their specific app, along with Shopify Payments. Essentially, you will have two payment providers working alongside each other on your store, one for non-subscription based products and the other for subscription based products. 

These apps are all created by third party developers, so if you had any more questions about how that set up works, you can reach out to them directly. Here are some of the apps that will let you do this: 

• Recurring Orders & Subscriptions by Bold
• ReCharge Recurring Billing & Subscriptions
• Recurring Payments, Subscriptions & Invoicing by PayWhirl
• Charge Rabbit

I hope this helps! If you have any more questions or concerns feel free to reach out to us here :) 

Have a great one,
Zuzanna

OSLAB commented on Stripe and Shopify closing Payment options

June 8, 2017, 12:27 pm

≫ Next: Kathryn Korostoff commented on Can I use Shopify Payments AND a subscription app?

≪ Previous: Zuzanna commented on Can I use Shopify Payments AND a subscription app?

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I just go the same notice a week before my launch. I've been paying shopify for two years now as I build out my business. Where's everyone going? 

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Kathryn Korostoff commented on Can I use Shopify Payments AND a subscription app?

June 8, 2017, 12:33 pm

≫ Next: How to setup AD TO CART to take customer straigh to cart? - Venture Theme by Noel

≪ Previous: OSLAB commented on Stripe and Shopify closing Payment options

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Got it. Thanks!

How to setup AD TO CART to take customer straigh to cart? - Venture Theme by Noel

June 8, 2017, 5:29 pm

≫ Next: Financing options for International Customers by Drustar

≪ Previous: Kathryn Korostoff commented on Can I use Shopify Payments AND a subscription app?

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One comment I had today was that a customer thought the shop wasn't working on mobile becasue when she clicked "ADD TO CART" the shop didn't take her to cart.

The product had been added but she would have prefered to automaticlly be taken to cart once it had been clicked.

Is there a setting to make this happen in the Venture Theme?

Thanks

 

Financing options for International Customers by Drustar

June 8, 2017, 6:13 pm

≫ Next: Custom shipping method by Joe Lau

≪ Previous: How to setup AD TO CART to take customer straigh to cart? - Venture Theme by Noel

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Hello,

I apologise if this question has been done to death already, however I can't seem to find any concrete answers.  My company offers Electronic Devices to a worldwide community of buyers (Australia, US, Canada, EU, APAC etc) and I would like to be able to offer financing options for purchases as little as $400.  All the big names only offer localised financing so without having to go to every single country and set up a different service......

DOES ANYONE KNOW OF A GLOBAL FINANCING SERVICE???  Online transactions, quick response, we get paid upfront.. etc etc.  Just like a PayPal service for the US.

Thanks for any help.

Dru.

Custom shipping method by Joe Lau

June 8, 2017, 8:44 pm

≫ Next: Augie Kennady commented on From USA to Indonesia

≪ Previous: Financing options for International Customers by Drustar

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Hi all, 

I'm looking a way to let customers to pick carriers that i found myself to ship (one within 8 days, other 14-20 days, and automatically calculate costs by weight also). But i only see even an advanced user account can only pick carriers from a given list like UPS, Fedex.

So is there  way to set like this?

Example:

 Select  "Carrier A (8 days)"  → $10

 Select  "Carrier B (14-20 days)"  → $20

 

Im using trial account. Plan to use basic account after trail.

Thank you  very much!!

Joe

Augie Kennady commented on From USA to Indonesia

June 8, 2017, 9:23 pm

≫ Next: Shopify Payment supported country by Joe Lau

≪ Previous: Custom shipping method by Joe Lau

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Hey David!

I've worked in fraud detection for years in eCommerce, and I can tell you that the absolute best thing you can do to reduce chargebacks is the third-point from Zuzanna. You will need to be able to verify that this order is valid. 

It may sound discriminatory, but you have to be very careful with orders to Southeast Asian (Indonesia), the Indian subcontinent, and the Middle East. The majority of eCommerce fraud I've detected and prevented has been focused on these three areas. Be careful -- it's true. Better safe than sorry. 

Good luck!

Shopify Payment supported country by Joe Lau

June 8, 2017, 9:35 pm

≫ Next: notification plugin!!! by campingguy

≪ Previous: Augie Kennady commented on From USA to Indonesia

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Hi all,

I know shopify payment only when your store based in one of the few countries .Just wondering how Shopify define where my store is based? By bank account? Business Registration? 

By the way, if Shopify Payment is not supported in my country but i want to use Stripe to get paid by credit card, will I be charged twice from Shopify credit card charge and Sitrep transaction fee?

Thanks!

Regards, 

Joe

notification plugin!!! by campingguy

June 8, 2017, 9:46 pm

≫ Next: davidmotos commented on Worst Experience with Stripe Payment Gate. How many people using Stripe?

≪ Previous: Shopify Payment supported country by Joe Lau

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I wonder if anyone know a plugin or an app that I can add to shopify to notify more than one destination/email when purchase an item????

Thanks

 

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davidmotos commented on Worst Experience with Stripe Payment Gate. How many people using Stripe?

June 8, 2017, 11:15 pm

≫ Next: being able to receive monthly payments by hiddenkitten

≪ Previous: notification plugin!!! by campingguy

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My accountant has just spotted we havent been receiving payouts from Stripe since April 2016, 14 months, they owe me nearly 6000 euros. !!!!

I contacted Stripe  by emaill yesterday, tried again today, and used an internal contact link.

I have checked our dashboard, all seams to be set up correctly, we were receiving payouts regularly prior to April 2016.

The rolloing amount they owe me rolls back a day each day as the payout date, today it says paying out on 15 June , 7 days from now.

 

 

 

 

 

being able to receive monthly payments by hiddenkitten

June 8, 2017, 11:49 pm

≫ Next: Jenny Chen commented on find a shipper that can separate logo packaging and tags from product in China

≪ Previous: davidmotos commented on Worst Experience with Stripe Payment Gate. How many people using Stripe?

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which website builder is the best to go with that can have a shop that does monthly payments at an amount that the consumer can pick, and how simple is it to do this?

Jenny Chen commented on find a shipper that can separate logo packaging and tags from product in China

June 9, 2017, 3:37 am

≫ Next: Paula Martignetti commented on Free shipping for additional items?

≪ Previous: being able to receive monthly payments by hiddenkitten

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We have some clients shipping from US to China via cross-border shipping methode. They use U-feight (Hong Kong port), or DTW (Shanghai port). Basically shipping to a storage place in one of the port, and then the shipping companies will repackage your products and ship them to the end users.  

I help foreign companies to sell via WeChat working for this company 

Paula Martignetti commented on Free shipping for additional items?

June 9, 2017, 6:36 am

≫ Next: Zuzanna commented on How to setup AD TO CART to take customer straigh to cart? - Venture Theme

≪ Previous: Jenny Chen commented on find a shipper that can separate logo packaging and tags from product in China

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Any suggestions?

Zuzanna commented on How to setup AD TO CART to take customer straigh to cart? - Venture Theme

June 9, 2017, 6:53 am

≫ Next: Shipping Internationally while using Amazon FBA for fulfillment by Jarrett

≪ Previous: Paula Martignetti commented on Free shipping for additional items?

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Hey Noel, 

I'm Zuzanna, from the team here at Shopify :)

There is a way to do that with the Venture theme! This will be something you will do within the Storefront Editor for your theme. So to get there, you'll want to head to Online Store>Themes>Customize theme. Then when you're there, you can follow the steps on this page of our Shopify Manual. Scroll down to the section called 'Change the layout of your product pages' and the steps there will show you how to edit a few different features surrounding the product pages within your store, and step 4 specifically touches on whether you want customers to stay on the product page when they add something to their cart, or if you want them to get taken to the cart page. 

I hope this helps! If you have any more questions or concerns feel free to reach out to us here :) 

Have a great one,
Zuzanna