Hi Zapora, As discussed last week, your account was temporarily put on hold for the reasons mentioned by Louis. We would never arbitrarily withhold funds from customers. In your case our banking partner requested we investigate and discussed your high chargeback rate, which we did. I have since emailed you to clarify your payout schedule, noting that payment transfers likely will not go through on weekends due to financial institutions being closed.
Barbara: I've taken a look into your account and from what I can see you currently have a balance of $0 pending funds, which on my end would mean you have been paid out. I'm in discussions with Alex currently to figure out how we can rectify any information that you are missing and will be in touch via email shortly.