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Channel: Opinion: Shopify Community - Payments, Shipping & Fulfillment
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ruthearn commented on Manual ordering / arranging of shipping options

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I have tried all possible work arounds to make this work and NOTHING has worked. I have made discount codes for pick up, I have integrated a big stop sign indicating that people need to chose a shipping method but still this is an issue. We do a high volume of business and 10% of all orders still come in with pick up chosen by accident or people not paying attention. So I have to stop what I am doing and call a person in California and see if he really wants to pick up an item in Raleigh NC and then I have to collect payment from him for shipping because we can't modify orders with Shopify either. If I had know all of this I would not have gone with the Shopify platform for our store. I am livid that this has been an ongoing issue for so many years and nothing has been done to rectify it. Anyone who has an IN-Store pick up option DO NOT choose shopify as your platform.


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