Hi there i was wondering if it was possible that when a sale comes through with a gift card that the order amount gets reduced to Zero. As i have noticed that without this option your getting double the amount of sales figures
For example Someone Buys a $50 Gift card on Monday
On Friday Someone buys $60 worth of items and uses their Gift card and a bank deposit for the remaining $10
Technically you should only gain $10 from that sale as you have already received the $50 earlier on in the week.
But at the moment it classes it as the full $60 so your reporting shows $110 worth of sales when you only received $60 in payment .
We give out gift vouchers as prizes and to Bloggers etc. When they use these it generates as a sale but as the gift voucher was "gifted" we didnt receive any money despite it showing on the reports.
Can anyone offer a solution ?