Hello,
even though STRIPE is called to work in GERMANY (mentioned on Shopify & Stripe Website) - I cant pick it in the dropdown list. It just doesnt show up. I dont have any problems with other payment gateways. Whats the matter?
Screenshot in included.
As far as I know, recurring payments like your Shopify plan can't be done using the Payoneer card. You might have to get a card from a Bank
Well, according to what Mohan posted, if he goes to the IRS website and take the survey at
https://www.irs.gov/help/ita/am-i-eligible-to-apply-for-an-individual-taxpayer-identification-number
It will tell him that he is not eligible for an ITIN. According to
https://www.irs.gov/businesses/small-businesses-self-employed/responsible-parties-and-nominees
only a Responsible Party may apply for an EIN. A responsible party is an individual with either a SSN (he is not a US Citizen), an ITIN (according to the above survey, he does not qualify), or an EIN (you can't get an EIN unless you have one of the other two). If he is trying to form a business within the U.S., or open a U.S. bank account, that is when he will need an EIN, and he would need a Third-Party Designee to file for an EIN.
So, those are the IRS sources I'm quoting from, which seems clear to me. Perhaps I'm reading all of this wrong? I could not find any IRS source stating that a foreign entity could not sell to US customers unless that entity was registered as a business in this country.
Of course, I would always recommend he speak with a business attorney since it is obvious that we are all reading the IRS guidelines differently. On that note, Stewart Patton, a U.S. tax attorney who specializes in foreign entity taxes, said that the only time a foreigner needs to pay U.S. taxes ( which is the only reason to get an EIN) is if that entity has Nexus within the U.S., which means that Mohan needs an EIN if he has a business office, distribution center, warehouse, U.S. employees, etc. here in the U.S.
Stewart also said that just because you sell a product to people in the U.S. does not mean you need an EIN.
Tomas
What was your soultion to this?
Our shop sells outdoor recreational equipment but for some reason it is showing up on our customers’ bank statement as men’s apparel and triggering their fraud prevention as the items are relatively expensive. Is this something we can control with Shopify? Has anyone else faced this issue and found a solution?
Thanks in advance
Hello friends,
We own a cosmetics company and its time to use a fulfillment center. We currently ship worldwide.
We have narrowed it down to 2 companies:
ShipFusion vs Fulfillrite
Fullfillrite has great reviews. Shipfusion has better prices and a warehouse in my city. Both intergrate with Shopify but only Fulfillrite has the app. (Not sure if that's a bonus)
Anyone have any experience, good or bad with ShipFusion? I don't see many reviews online.
Anyone have any negative reviews from Fulfillrite?
Thank you
Hi, Nick.
This is Max from the Shopify Guru Team.
That definitely sounds like something that could cause some confusion. The solution would be to request this change with your payment processor directly.
If it happens to be Shopify Payments, you can send us an email to support@shopify.com with the details. Then our team can touch base with our partners to get that information updated to reflect what your are actually selling a bit more. :)
Be sure that this email request comes from the Account Owner so we can authenticate and make the relevant changes!
If you have any further questions or need some clarification, please feel free to reach out to us again!
Cheers,
Max
Ditto! The refunded and cancelled order should automatically change the unfulfilled status so we're not always second-guessing the status from here into eternity. Why so difficult?
Needless to say, this is really unfulfilling for me too.
Hello,
Leon here from Shopify Support.
At this time our billing system does not accept other payment methods, besides credit cards, for billing. We are constantly working on improving our service offerings to accommodate as many entrepreneurs as possible. If we make changes to the ways you can pay for your Shopify subscription, you'll find that announced on our blog.
As an alternative, you are welcome to use a friend or family member's credit card if you have received permission from them.
I hope this helps! If you have any other questions please don't hesitate to reach out!
Cheers,
Leon
@ShopifySupport
What about debit cards?
Can you mention what type of integration you are looking at?
Hi John,
I have exactly the same problem as Niklas.
Is there an easy solution to chnage the notifcations and link it to the right shipment provider?
Many thanks
Jerrit
Thanks for your reply. 🙂
This depends on the payment gateway that you choose. It would be best to check with the gateway if you can use a personal bank account. Usually you would need to create an account with the payment gateway of your choosing, and then link your bank account details to this gateway. Then from here, you can connect your payment gateway in your Shopify Admin > Settings > Payments.
It can take some time for processing, and this will also depend on the gateway used. While the purchase will usually complete right away for your customers, the duration of time before the payment leaves their account, and processing times by your payment gateway can vary.
The best thing to do would be to have a look at the payment gateways listed here and have a chat with them directly to help find the best option which suits your own business needs.
I hope this helps!
Katy
In malaysia which payment provider the best for us ?
Hey there!
My name is Alex, I'm a guru here at Shopify!
No problem! We've got a listing of services available in your area right over here. I can tell you that 2Checkout is very popular with our merchants, but as these are third-party services, I'd recommend reaching out to them directly to find out which one is best suited for your business - the decision is ultimately up to you!
Hope that's helped! Please feel free to let me know, and you can always give us a call or start a live chat at any time. We're open 24/7 for your convenience and always happy to assist!
Cheers,
Alex | Shopify Guru
Hi, Benjamin.
Credit cards are the only form of payment currently accepted for a Shopify subscription. I'm afraid that debit cards are unable to accept the type of recurring charge that is processed and, when attempted, they are declined by the issuing bank in most cases.
Leon
Hi,
I would love like to know if i can pay my subscribtion using Entropay Virtual Visa Card ?
Thank you
Hey there,
I'm Ann, from the team here at Shopify :)
There might be cases where people have been successful in using a virtual credit card in order to pay for their monthly subscription, however, this isn't something we support. That means, that it might work, but at this time, it's not guaranteed.
Additionally, there have been cases where one month the card accepts our charge, and the next month it's declined. You can reach out to the provider to see if they can shed any more light on this, or you can try testing a card like that in our platform, but again, there's no guarantee that it will go through.
Your best bet will be to use a valid physical credit card that accepts both international payments and subscription type purchases.
I hope this helps! If you have any more questions or concerns feel free to reach out to us on this thread :)
Have a great one,
Ann
Hi,
Thank you so much for taking the time to reply.
The problem is my country is banned from all sorts of physical cards...
Now, this is my only hope. I have just sent a massage to Entropay and am waiting for their answer. I will sure keep you updated. And please if their any way around to et a physical card enlighten me...
Again, thank you so much...
Hey guys!
I have been running an e-commerce company for the past year and have had a huge issue with USPS. Everything in my company runs smoothly, but for some reason, we are also losing packages or have packages severely delayed. Two weeks ago USPS completely lost one of our entire shipments for a day which was over 150 packages. Dealing with USPS customer support is a nightmare. Wait times for a phone call are 1-3 hours long, and it seems like no one in the support staff knows what to do.
I really want to know if I am doing something wrong when it comes to fulfillment. I want to say we are having issues with about 1% off all packages shipped.
I have created a survey below to try and see if this happens with most e-commerce sites or if we are doing something completely wrong.
I have created a survey just to try and gauge how big of a problem this really is. I’d love it if you could fill it out so I can see how we compare to some other e-commerce sites in terms of USPS issues.
Survey: https://docs.google.com/forms/d/e/1FAIpQLSeBBhQGYEgfFmEK_oDYcstHHi6ia3603aswJj54cG4cbtqpoQ/viewform