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Channel: Opinion: Shopify Community - Payments, Shipping & Fulfillment
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Matthew Buttler commented on When i can receive the payment (when I can see it in my bank account)

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Hi there!

We are currently hoping to reduce the payout time to three days, but we do not have a timeline that yet. You can be that once this is available, it will be announced over on our blog at blog.shopify.com.

 

Matthew Buttler
Guru
Shopify Inc.


carson commented on Custom Checkout process

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You can't add it to the checkout, but you can add it to the cart page, just before checkout. This article on cart attributes should point you in the right direction. Good luck!

ines benzaghou commented on When i can receive the payment (when I can see it in my bank account)

You! Lingerie commented on Shipping rates: suppress /enable specific rates for customer accounts?

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Bump for this....running into a similar issue

Alley Kids commented on When i can receive the payment (when I can see it in my bank account)

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Matthew,

 

Hey guys!

After months of hard work, Shopify is very pleased to announce that Shopify Payments U.S. has just dropped payout times from seven days, down to three. This affects U.S. shops that are using Shopify Payments, whether it be online or via the card swiper (POS/mobile). This change does not affect Canadian shops who will remain on a 7-day payout schedule for the time being. This change does not affect sales that took place prior to now. Those transactions will remain on a 7-day payout.

The above is from Caroline in this thread-  https://ecommerce.shopify.com/c/payments-shipping-fulfilment/t/shopify-payments-deposit-schedule-does-anyone-know-how-many-days-it-takes-149010

I'm getting mine in 3 days...

Ben Watts commented on When i can receive the payment (when I can see it in my bank account)

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To clarify: US shops receive payouts in 3 days, while Canadian shops receive payouts in 7 days (we're still working with the Canadian banks to get a faster payout schedule).

Sorry about the confusion!

Mark N commented on Redirect to Shopify.com during checkout.

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Hi Matthew,

Thank you for your response and your suggestion.  While less than ideal, I have done as you suggested and just added a bit of text mentioning Shopify payments in the language section.

I'd like to comment that I find it extremely odd that by default, the footer of all of my pages has a 'Powered by Shopify' logo, but the actual checkout page contains no references to Shopify.  It seems inconsistent, and one would think that the checkout page, which now is a foreign URL (Shopify), might have some mention of Shopify or Shopify Payments.

Do you know if the ability to mask the domain Shopify domain for checkouts will be added at some point in the future?  Redirecting to Shopify.com is a deal-breaker for me.

Thanks.

Aengus commented on Would like the option to charge shipping PER ITEM and not general shipping rates.

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This is the 2nd thread i've read where Shopify recommend using the Better Shipping App. 

"Check out the app Better Shipping https://apps.shopify.com/better-shipping"

That's a really crappy hand off. It is down to Shopify to provide an excellent service, that is what we all pay for, not for the pleasure of getting to hand out more $$$ to a third party to basically fill in a gap in what Shopify provide. 

C'mon shopify, get the finger out. It's not rocket science, get your IT nerds on the case. 


enar ianes commented on Post your gateway requests here

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Hello!

Im looking into opening a store using your platform in Russia, but atm there is no real payment gateway option for my country. Skrill doesnt accept rubbles as currency. Do you have any timetable when/if there will be any other gateways awailable for Russia? For example chronopay?

Thank you

Would like some recommendations on payment gateways by Trevor Lee

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Hello shopifyers, I'm in the last steps of getting my store set up, and am currently picking my payment gateway option, and would like to hear what some of your personal experiences are. Being a startup, the amount of time it takes for funds to clear and become available is our number one consideration, at least in the short term. 

 

Thank you for the help! 

Sans Form commented on Shipping price issue - seems to be calculated pre-discount coupon

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This is a big issue. We're loosing way too many money for it. Considering switching to another platform soon if something isn't released soon.

Shopify Payments Payout Schedule by John

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We recently had our first transaction using Shopify Payments. Immediately after the transaction the payout schedule on the dashboard showed the amount to be payed out after fees and the date when the payout would be sent to our bank (that day was today so it should be sent tomorrow); however, sometime yesterday afternoon the payout schedule went blank and now shows no pending payouts. Is this normal or did something go wrong? Note: If I open up the order that used Shopify Payments the order history still says the correct payout amount and shows that the payout should take place today (but expecting tomorrow because it's Sunday)

standoutd commented on Shopify Payments Payout Schedule

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John, I don't know for sure but my guess knowing how the banks work over the weekend that Shopify probably did its step but the banks won't post it until ned business day (tomorrow in this case). You'll find out tomorrow!

John commented on Shopify Payments Payout Schedule

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Thanks for the quick reply. I'm not panicking just yet. Hopefully I'll get the payout email tomorrow and everything will be fine. I just thought it was extremely odd that the payout disappeared from the schedule.

Alex Burton commented on Shopify Payments Deposit Schedule, does anyone know how many days it takes

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Oh thats a long time i'm not felling good about Shopify now were $1000 in to my migration over . I proses  400 - 750 order per mouth and pay well a lot lot less than the Shopify rate and get my money in 2 days. Even with 4 - 8  charge backs per mouth. 7  business days is more like the cc processing available ten years ago.

To change a % of sales if you don't use the Shopify cc processing is unexceptionable, the terms are really unexceptionable for a business cash flow. This will means the Shpify may be holding up to 25K of my money for 7 days.

Thx


standoutd commented on Shopify Payments Deposit Schedule, does anyone know how many days it takes

Want to ship your orders from your iPhone or iPod Touches? by Aaron Rubin

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We've developed an app called Ship Hero that allows you to ship your orders from your iPhone or iPod Touches. You can see a video of what the app does at ShipHero.com

We have a couple of active testers and several thousands orders shipped. We could use a few more testers. Want to try it? Please let me know at arubin@shiphero.com and I'll send you details or ask me any questions you might have. The software is free during the test and free for another 60 days after the test ends.

Jonathan Snook commented on Tracking link gone from costumer order page

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We anticipated it back last week but was delayed. It should be in this week.

Bryan-David Scott commented on Shopify Payments Deposit Schedule, does anyone know how many days it takes

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With technology there is no excuse for an order to not clear and be ready for shipping within 24 hours. If your customers are happy with a service that takes several days just to process the order then one to 4 days for shipping ... great. For demanding clientele dealing with a luxury brand ... 3 days merchant processing is unacceptable.

Bryan-David Scott commented on Shopify Payments Deposit Schedule, does anyone know how many days it takes

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1). Shopify did not deposit our customers' money (two orders placed in November 2013) until late January. This is considered acceptable by Shopify.

2). Attempting to collect money from a merchant when money was not deposited is illegal.

3). The number of emails exchanged between Shopify and my company is ludicrous. To date there is no resolution. I am appalled at the disrespect and low level of service put out by Shopify. I strongly advise that any Shopify contracted employee and management attend customer service training.

I am an easy going, lay back guy, but I do not tolerate bullies. In this case law enforcement is now involved; Canadian authorities and U.S. authorities. It never needed to reach this level had anyone at Shopify listened.

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