Royal Mail is the best price for USA if your item is under 2kg.
http://www.royalmail.com/price-finder?intcampaignid=CLT_0613_LP_27
£18 isn't bad if its tracked.
Try to get items in bags if they dont get damaged to reduce weight (rather than use cardboard boxes) and if possible aim for large letter international instead of parcel on the smaller things.
My head is about to explode. I am so extremely frustrated!!!!!! This is the SECOND chargeback that I have lost on an order where tracking confirms delivery and I also have messages from the customer that confirmed they got their order! But yet they file a claim with their bank stating they didn't get their products. Where is the seller's protection!!!! Why is it that the customer can do this! There should be some sort of action that we as shop owners can take when something like this happens. Shopify keeps shoving me in the direction of this app that is supposed to protect us against chargebacks, kind of like an insurance if you will. But it doesn't even cover chargebacks where the customer states that the item wasn't received! Help!!!! I'm about to lose my mind!
I'd like to offer my customers a 30 or 60 day free trial. I want customers to enter payment details but hold processing. Similar approach to a software trial such as LinkedIn. Is there an app or setting I can use to accomplish this? Couldn't find one...
To be clear, I do not want/need finance or a bill me later type of funcationality.
Thanks,
Daniel
Hi Benjamin,
Seán here from Shopify.
I understand how frustrating it can be to organise orders, particularly once they get to beyond the 1500 mark. To shed some light on why orders can't be deleted, the reason is that no matter when or where there will always be a record of the order in your Admin. This is a security reason, so that you can reference the order at any stage if the need arises.
To help with organising the Orders section for your store, I've had a look here at some options and found the Edit Order app, which allows you to make edits to existing orders from within the Admin. This app may help to make changes in regards to adjusting the orders in accordance to the article examples listed.
It has a 14-days free trial, so is definitely worth checking out to see if it can help. It's also fully supported by the app developer who can be reached by the 'Get Support' button from the app's page in the store.
Another option available is to filter your orders list by using the 'Filter orders' option to select a specific order status, and then save this search a tab along the top of the Orders page.
Hope this helps - feel free to get in touch with the Guru team if you have any questions.
All the best,
Seán
Shopify Support Guru
Hi Parelli!
Seán here from Shopify :)
Have you had a chance to check out our App Store to see if any of ours apps could help with switching over the gift cards from NetSuite to Shopify? I've found a few here that could help, along with contact details if you'd like to ask the developers any questions:
Hope this helps! Feel free to get in touch with the Guru team if you have any questions :)
All the best,
Seán
Shopify Support Guru
Hi Naveen,
Kevin here - a Shopify Guru :)
We have some apps that will integrate with your store and they also work alongside different fulfilment companies in India. I'll list some of them below and which shipping companies in India they integrate with!
Delhivery - integrates with Fedex.
Tracktor - integrates with DTCD India, India Post Domestic & India Post International.
Shipway - integrates with India Post International & DTDC India.
You can also find some more general info about fulfilment and using using fulfilment services here.
If you have any more questions, be sure to let me know and I'll help you out!
Kevin W | Shopify Guru
Hey Austin!
Kevin here - a Shopify Guru :)
This sounds like a great and exciting time for you - doing your first tradeshow!
So you are correct to say that you can't create a draft order within the POS itself on the iPad, you will need to do it from within your admin. So at the show if you are making orders on the spot you could create the draft within the iPad's browser when you are logged in and then send the invoice to the customer afterwards or at the preferred time :)
Regarding the payment aspect Austin, Shopify doesn't store any customer card data at present but you may be interested in this app - Recurring Payments, Subscriptions & Invoicing by PayWhirl.
It has a customer portal and invoicing tools and they can add their Billing details in there also.
Alternatively you could also capture the payment yourself after sending the invoice to your customers, you can read a little more about that here.
Best of luck with the show and if you have any further questions, feel free to let me know!
Kevin | Shopify Guru
Hi Jeremy,
ZhenHub currently offers order fulfillment from China, USA, UK and Australia. We also integrate directly with Shopify so it's quite simple to setup.
We do offer international shipping as well as local fulfillment, so whichever service or logistics solution you need.
Just shoot us a message to get a quotation.
- Vince
Hi Milos,
You can try out www.zhenhub.com. We do fulfillment from China, Hong Kong, USA and UK. The order fulfillment is also supported by our inventory and order management system which you can sign up for free right now.
You can take a look at ZhenHub, they have fulfillment centers in China, Hong Kong, USA and UK. Shopify members have recently been looking for alternatives to Shipwire because of the drop in service level.
Easy to use inventory and order management system that directly integrates with Shopify.
Hi Steven,
ZhenHub does shipping directly from Hong Kong. We have greatly discounted rates from DHL, UPS and Fedex. If you need more economical options you can take a look at our direct air freight lines as well.
Hi Maxime,
ZhenHub inventory and order management system will automatically validate your shipping data. It will notify you of missing postcodes, emails, phone numbers but also check whether postal codes and emails are valid.
It is integrated with Shopify, orders are automatically synced in real time.
- Vince
If you guys are looking for a UK Fulfillment option, take a look at ZhenHub. They have fulfillment centers around the globe - China, Hong Kong, USA, UK and Australia.
Hi,
ZhenHub is an inventory and order management system that syncs with Shopify. You can also have an overview of ALL your inventory and see whether you are out of stock or close to being out of stock once you integrate with Shopify.
Simple and easy to use. Orders are pulled in real time so your team can keep tabs on the inventory.
Hi Chris,
ZhenHub will be able to satisfy those requirements you mentioned. If you are interested, send an email and let us know your products, weight, dimensions and we will be able to give you some good pricing around it. ZhenHub has fulfillment centers around the globe in China, Hong Kong, UK, USA and Australia. We have helped a number of Shopify store owners scale successfully.
Hi Everyone!
We're in need of a new fulfillment partner in Europe. We're interested to hear from anyone who has direct experience working with a fulfillment provider who ships throughout Europe and has the following criteria:
Thank you immensely for your suggestions and feedback. We're looking to move fast on this, so please get in touch!
Cheers,
Team EarPeace
Hey there!
I'm Daryoush, on the Shopify Guru team! :)
You are absolutely correct, currently our built-in checkout page (checkout.shopify.com) solely accepts the store's default currency, and not multiple currencies. This is a vital topic our developers have discussed, and a multiple currency checkout may be a feature in the near future. I want to express that we understand this is what our merchants want for their stores, so we are treating it as a serious request. The product prices can be displayed in a number of different currencies, either by customizing the code or with one of our automatic currency switcher apps.
Thank you so much for your feedback, we truly appreciate it. We encourage you to contact us in the future to see if this feature has been implemented or if there is any progress.
I hope this helps! Please feel free to give us a call or start a live chat at any time, we are open 24/7 for your convenience and always happy to help! Have a lovely weekend!
Cheers,
Daryoush
Hey Daniel!
I'm Daryoush, on the super Shopify Guru team! :)
That is a very interesting idea, thank you for your post! We have a few awesome apps which allow you to offer payment plans, defer payments, subscriptions, layaway programs, pre-orders, and more. I recommend reviewing these apps to see if they offer holding order processing until after 30 days or 60 days. The apps allow you to save a customer's credit card information and bill them at a later date.
- PayWhirl Recurring Payments
- Partial.ly Payment Plans
- DeferPay
I hope this helps! Please feel free to give us a call or start a live chat at any time, we are open 24/7 for your convenience and always happy to help! Have a lovely weekend, Daniel!
Cheers,
Daryoush
Hi Taewoo,
ZhenHub has serviced a number of Shopify customers including Nanoleaf, Global Salon Secrets, Pet Safety Shop. You can try our fulfillment service if you are still looking for one. We are truly a one-click system that will automatically fulfill your orders. The system is fully integrated with Shopify with real time information.
Our costs are also one of the most competitive in the market because of our volume discounts.
- Vince
As an Australian Shopify customer for the past 3 years I would appreciate the addition of COMMWEB please. This is the payment gateway of the Commonwealth Bank available on other well known ecommerce platforms already!
